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SERVICES » Maintenance

BROKE EQUIPMENT ? REPAIRED OR EXCHANGED EQUIPMENT !

 

DATAVEO offers a quality repair and maintenance service guaranteed in a short span of time at unbeatable prices. Here below are our barcode equipment (terminals, scanner heads…) and cashing equipment (TPV, TPE, printers) repair solutions.

  Download our repair coupon

OPTION PLAN ADVANTAGES

OCCASIONAL

REPAIR

  • Complete diagnosis
  • General revision of the device
  • Replacement of the defective pieces
  • Reconditioning of the device
  • Complete cleaning
  • Terminals return  accompanied by an intervention report
  • 3 months warranty

+ Quick delivery : 7 business days

+ According to cost estimates after the device's diagnostic

 

 MAINTENANCE

CONTRACT

(1 or 2 years)

  • IDEM as the occasional repair

               +

  • Maintenance of the device over all the period (number of shipping to repair: unlimited for the period)

+ Quick delivery : 7 business days

+ Serenity: unlimited  maintenance during 1 or 2years

+ Privileged customers:  many advantages (advantageous rates, free shipping, shorter span of time, a technical assistance…)

EXPRESS

EXCHANGE

  • For any order before 1pm, a substitute product is shipped the very same day
  • Shipping back 1 day after the product breakdown

+ Reactivity: 24H

+ Ideal solution: immediate  breakdown service in case of urgency  (example: inventory)

 

DATAVEO has several repairing centers with qualified technicians that are waiting to answer your needs. Thanks to our newest technologies, they carry out diagnoses and many in depth tests in order to repair your defective devices. Our stock of spare parts is very complete even for rarer models such as the SymbolMotorola PTC960. This enables us to repair your devices within a very short span of time. 

 

DATAVEO offers 2 repair contracts for barcode terminals, TPV and TPE:

  • OCCASIONAL OR CONTRACTUAL REPAIR: It includes a diagnosis carried out by an experienced technician, a general revision of the device, the replacement of the defective pieces, the reconditioning and the total cleaning of the device and a 3 months warranty. Repairs are carried out on the basis of a fixed preset price that excludes additional CPU intervention, which are common breakdowns (except abusive breakdowns).
  • MAINTENANCE CONTRACT:  The contract for one period of 1, 2 or 3 years, including the same elements as the contractual repair. In addition, allows the shipping of devises as often as needed during the same year without involving additional expenses (number of shipping to the repair center: unlimited). With the maintenance contract, become a privileged customer and benefit from many rewards (advantageous rates, free shipping costs, a personalized technical assistance, shorter waiting time,) 

 

WARRANTY EXTENSION

Are your PDT31000, MC3090, DT900 or other barcode equipments arriving at the end of the manufacturer warranty?  Choose the warranty extension (for 1, 2 or 3 years).

 

URGENCY: YOUR DEVICE  BREAKS DOWN DURING INVENTORIES! NEED FOR AN IMMEDIATE REPLACEMENT DEVICE ?

 Are your PDT31000, MC3090, DT900 arriving at the end of the manufacturer warranty?  Choose the warranty  extension (for 1, 2 or 3 years).

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